 |
 |
The tuition |
 |
|
|
|
|
|
|
|
|
|
 |
|
The languages we currently offer are English, Spanish, Mandarin,
Portuguese, Italian, Russian and Japanese. We have a "Notify me" facility
for prospective customers to indicate other languages they are interested
in learning. We use feedback from this to help prioritize which languages
will be added next, and then we'll let you know when that language is
available. |
|
|
|
|
|
|
|
|
|
No, whether you are a complete beginner or very proficient our teachers will
deliver classes suitable for your level. |
|
|
|
|
|
|
|
|
|
This depends on what you are trying
to achieve, but in general for there to be a significant change
in your language ability, we would recommend a minimum of 30 hours
of tuition. |
|
|
|
|
|
|
|
|
|
Yes, Toniks provides
students with certificates indicating the hours studied and the
level attained. |
|
|
|
|
|
|
|
|
|
We delete all lesson recordings from
our systems within seven days of
your course ending. You have
the option of downloading the recordings
onto your computer, so you can
replay the lessons whenever you want to refresh your memory. |
|
|
|
|
|
|
|
|
|
Our teachers will listen carefully to your objectives before deciding exactly
on the approach they will take to meet your needs. As classes are between
just you and your teacher, your requirements are always the priority. At
Toniks we do however lean towards methods that focus on your ability to communicate. |
|
|
|
|
|
|
|
|
|
We will keep
an eye on your rate of improvement by watching replays of lessons
you’ve had at regular intervals. Also, your “homework” submissions
are all stored in your personal space on Toniks’ Intranet. We
review these and the feedback you get from your teacher. |
|
|
|
|
|
|
|
|
|
Your teacher will always
let you know how you are doing during classes, but we also have
a feedback facility on the Toniks Intranet, where you will be able
to see short comments your teacher has made on your performance
after each lesson. |
|
|
|
|
|
|
|
|
|
Yes, we have teachers who specialise
in teaching children. Note though that all courses must be
purchased by an adult (18 years or more) on behalf of the children. |
|
|
 |
|
 |
|
|
Our
teachers |
|
|
|
|
|
|
|
|
If you need help on an issue related
to the language you are studying outside of your lesson time, we
recommend our OnCall service. This will give you access to
Toniks teachers (not necessarily yours) via phone or instant messaging
who can help you with your issue. |
|
|
|
|
|
|
|
|
|
This depends on the schedule of lessons you have chosen, but our initial objective
is to meet your requirements with one teacher. |
|
|
|
|
|
|
|
|
|
We believe the
most important component of the service we provide you is the
teachers, so we take great care to recruit the best. Please
take a look at our teachers’ profiles, where their experience
and teaching qualifications are outlined. |
|
|
|
|
|
|
|
|
|
Of course; your requirements are paramount. This help can be provided within
a booked lesson, or for shorter queries, through the OnCall service. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The
classes |
|
|
|
|
|
|
|
|
When you become a Toniks student,
you will have access to the Toniks Intranet. There you have
your own personal space, and one of the facilities we provide you
with is to store your lesson notes, materials, and homework. This
gives you access to them at home, work or during class. |
|
|
|
|
|
|
|
|
|
Our standard lesson time is 60 minutes. |
|
|
|
|
|
|
|
|
|
We try to provide lessons at the times you want. |
|
|
|
|
|
|
|
|
|
We can provide
you with up to seven hours of tuition a day if you require. Tuition
would be provided by several different teachers. |
|
|
|
|
|
|
|
|
|
Yes, our teachers are very experienced at providing tuition for specific subject
areas. |
|
|
|
|
|
|
|
|
|
Our teachers prepare a customised lesson for you every time. Materials
from textbooks may be incorporated into the lessons where the teacher feels it
is useful. |
|
|
|
|
|
|
|
|
|
Lesson recordings become available about 15 minutes after the lesson has ended. You
can then download the recording onto your PC and replay it whenever you want. |
|
|
|
|
|
|
|
|
|
Technical |
|
|
|
|
|
|
|
|
It is possible to access the service over a standard modem connection, but for
a number of reasons we recommend a broadband connection. These reasons
include the fact that video communication works very well when both parties have
broadband; times for downloading recorded lessons are far quicker; and the interactive
classroom Toniks uses is more effective on broadband. |
|
|
|
|
|
|
|
|
|
You need a PC with a minimum 300 MHz processor and 128MB of RAM, and a
headset. Webcams for students are optional.
Toniks will show you how to set up your equipment if you need guidance -
you're going to be surprised how simple it is! We can also recommend
suitable headsets and webcams. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Yes, we have a technical helpline
that can guide you through the process which will take around 10
minutes. |
|
|
|
|
|
|
|
|
|
You can access the service from
any computer that has the required software loaded on it. |
|
|
|
|
|
|
|
|
|
You will be sent an email reminder
before each lesson, with a link to enter your virtual classroom. Your
teacher will call you as the lesson is about to begin on your chosen
contact method. |
|
|
|
|
|
|
|
|
|
If you are travelling with your
laptop which has the required software loaded on it, you will be
able to access the service. If you are using a hotel computer,
you will need to download the required software first. |
|
|
|
|
|
|
|
|
|
We recommend the use of headsets for better sound quality, and to keep your hands
free to type and interact with the virtual classroom. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Booking,
cancelling or rescheduling lessons |
|
|
|
|
|
|
|
|
|
|
|
|
If you miss a lesson, that lesson will be deemed to have been used. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Advise either your tutor or Toniks administration by email, Skype or phone (24 hours in advance). |
|
|
|
|
|
|
|
|
|
Lessons will finish at the scheduled time even if a student arrives late. The lost time will be deemed to have been used. |
|
|
|
|
|
|
|
|
|
Students will be provided with lesson time to make up that lost for no extra charge. |
|
|
|
|
|
|
|
|
|
Commercial |
|
|
|
|
|
|
|
|
Yes, we simply need a purchase order number. |
|
|
|
|
|
|
|
|
|
|
|
|
|
We accept payment by credit card, Paypal or international bank transfer. We’ll provide you with the details once we have confirmed that we can assign a tutor to you at the times you require. |
|
|
|
|
|
|
|
|
|
|
|
|
